At [thealish.com], we are committed to customer satisfaction. If you are not completely satisfied with your purchase, you may return the product within 14 days of receiving it. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. A valid proof of purchase (such as a receipt or order confirmation) is required to process the return.

Once we receive and inspect the returned item, we will notify you whether your refund has been approved or rejected. If approved, the process may take up to 14 business days, and the amount will be credited to your original payment method.

Please note the following:

• Certain items, such as perishable goods, custom-made products, or intimate items, are not eligible for return.
• Customers are responsible for return shipping costs unless the item is damaged or defective upon delivery.
• If the product is damaged, defective, or incorrect, please notify us within 48 hours of receiving the item for a resolution.

To initiate a return or if you have any questions, contact us at [info.thealish@gmail.com] or Whatsapp [03116664298].

We reserve the right to update this policy at any time. Any changes will be posted here and will take effect immediately.